Job Info

Reservations Agent

Info | 29 Nov 2017
Anywhere | Full time

Job Description

Contract Type: Full Time

Salary: £19,000 per annum

Specific Hours: 40 hours per week

Our client an outstanding hotel near Watford are looking to recruit a Reservations Agent.

As a Reservations Agent you will draw on all your Hospitality know-how and organisational/administrative skills to keep this ultra-professional operation running smoothly. You will need previous experience of a busy hotel reservations office or front desk – preferably 5 star – and ideally knowledge of Opera. But more than that, we’re looking for a positive, flexible attitude, great guest interaction, good telephone manner as this is a predominately telephone based role and written/verbal communication, in English, and the desire to play your part in a fantastic team.

This is a permanent, 40 hour per week contract.

Person specification:

Essential:

Excellent verbal/written communication skills
Good organisational and administration skills

Desirable:

Knowledge of Opera
Front desk experience.
Reservations experience
Good Knowledge of the hospitality industry

Company Benefits:

Use of leisure facilities including gym and swimming pool
One free meal whilst on duty in the staff canteen
Uniform provided
Staff shuttle bus to Watford town centre and train station (£1 per journey)
Generous discount for you and your family/friends on food and beverage, room rate, golf and spa treatments
Annual overnight loyalty stays
Dental care
Holiday entitlement which increases after 2 years’ service
Subsidised staff accommodation if required
Excellent training and development opportunities from a gold standard Investor in People
Discounts with high street retailers through our Benefits App

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Job Categories: Hospitality.
Job Types: Full time.

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